Welcome to the SWIMTAG training centre, if you have installed the Club SWIMTAG system at your site you will find the resources you need for training and support for you and your staff, we have uploaded a range of videos covering topics including,

  • Introduction to SWIMTAG
  • Setting up SWIMTAG hardware
  • App & User website 
  • Operator website
  • Launching SWIMTAG at your pool

We have published a list of the main FAQ received from operators and users. If you cannot find the information you require please do not hesitate to get in touch with the support team.

You can download the latest version of our Docking Station software and the installation guide covering the installation steps, setup settings, network requirements and more.

You can find our contact details for the support team and our returns guidelines should you need to send any hardware back to us.

Finally we have a link to the operator login where you can access the store for ordering replacement parts, additional bands and promotional materials.

If you need any further assistance please get in touch using the details on our contact page.

Docking Station Application

Hover your mouse over the Docking Station buttons, icons and panels for further details on each feature.

 

This icon shows the internet connection status. If clicked it will also test the internet connect and check for updates
This icon shows the Docking Station USB connection status
This icon shows the Docking Station power connection status
Shows the current pool size
This button will change the current pool size
This button will to display information on the Docking Station application
This button will open the Docking Station application help page
This button will open the application settings
This button will open the active wristbands viewer
Wristband number 7 is docked and ready to go. If you click any band on the screen, a blue light on the corresponding wristband will turn on.
No wristband docked in this bay
Wristband number 8 is docked and ready to go. If you click any band on the screen, a blue light on the corresponding wristband will turn on.
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
No wristband docked in this bay
Clicking the operator logo will load the pool home page
Message bar displays operator news messages, tips and active bands alerts
The contact details for the SWIMTAG support team are shown here
Main information messages from the application will appear here

  This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel.  +1 727 205 4456

Fax.  +1 727 538 4237

SWIMTAG US LLC

4600 140th Avenue North

Suite 180

Clearwater, FL 33762

 @swimtag

  seeyourswim

Latest News

21
Sep2022

How to preview the docking...

We know that many pools have limited space at their busy reception areas and are concerned about...

06
Jun2022

IHRSA 2022

SWIMTAG will be exhibiting at IHRSA 2022 from 22-24th June at the Miami Conference Center. If you...

06
Jun2022

New T-Series Competitions

The all new T-Series competitions is a new concept that measures how many lengths a swimmer can...

26
Mar2022

Elevate 2022

The SWIMTAG team will be exhibiting at Elevate 2022 on 15-16 June at the Excel Arena bringing...

31
Jan2022

Swimathon 2022

SWIMTAG have partnered with The Swimathon Foundation to support this years swim events across the UK Swimathon are...

01
Dec2021

New Training Plan Builder

The easy to use Training Plan builder allows you to upload your own plans to the SWIMTAG...

01
Dec2021

Challenge Builder Now Available

We’re pleased to announce a fantastic new feature that has just gone live on both the SWIMTAG...

30
Sep2021

Garmin Connect Integration Updates

Swimmers can now signup to SWIMTAG using their Garmin Connect account making it even easier to take...

01
Aug2021

Registration Codes

You can now provide premium account registration codes for members that use their own swim tracking devices...

05
Jul2021

SWIMTAG Operator Panel Updates

We're pleased to launch the new look Operator Login area, the updates include a complete refresh of...

21
May2021

Zoggs “Ocean Walker” Challenge 2

It’s time for the second major Zoggs swim challenge in the Adam “Ocean” Walker series. This time, we’ll...

01
Feb2021

New Social Media Posts

If you need any assistance with SWIMTAG based social media posts, printed poster templates, roller banner artwork,...

01
Jan2021

New Training Videos

We have recorded and uploaded a range of new training videos to our SWIMTAG Operator accounts and...

28
Sep2020

Zoggs “Ocean Walker” Challenges

As part of our partnership with Zoggs, we’ve teamed up with them and endurance Swimmer Adam “Ocean”...

09
Sep2020

Rule the Pool with SWIMTAG...

SWIMTAG have teamed up with Zoggs to help you get the most out of your swims. The...

03
Aug2020

Swim Badges now live

Our new Swim Badges are now available, swimmers must have uploaded 5 swims to start collecting badges...

31
Jul2020

New User Landing Pages

SWIMTAG operators can now direct users from their own website or social media content to a customised...

19
Feb2020

SWIMTAG Team at IHRSA

The SWIMTAG team will be attending the International Health, Racket and Sportsclub Association (IHRSA) Annual International Convention...

31
Jan2020

SWIMTAG Team at CIMSPA ...

The SWIMTAG Team will once again be attending the CIMSPA and Quest Conference on Thursday 27 February...

20
Jan2020

SWIMTAG integrates with Svøm Langt...

Svøm Langt is a Norwegian national swim campaign that runs each year with the aim of getting...

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